Shipping policy

Shipping Policy

All orders are processed and dispatched from the United Kingdom.

We use Royal Mail for all UK deliveries. Processing time is typically 1–3 working days, however this may be longer during busy periods or for personalised/custom items.

Once your order has been dispatched, delivery times will vary depending on the delivery service you chose. The following information is from the Royal Mail website:

Royal Mail 1st Class: 1 business day delivery aim 

Royal Mail 2nd Class: 2 business days delivery aim 

Tracked 24: Next day delivery aim 

Royal Mail Signed for 1st Class: Next day delivery aim 

Please note that these delivery times are estimates provided by Royal Mail and are not guaranteed. We are not responsible for delays caused by Royal Mail, including delays due to weather, strikes, or other service disruptions.

Shipping costs are calculated at checkout based on the size, weight, and destination of your order.

If your order has not arrived within 10 working days of dispatch, please contact us so we can investigate with Royal Mail. 

By placing an order, you agree to this shipping policy.